WARRANTY REPAIR OF YOUR LATEX CLOTHING
We offer 24 months warranty on every latex item. This latex-warranty covers damage caused by bad seams. We cannot apply your warranty rules on cracks made due to poor handling or storage. In that case, we offer after-warranty.
AFTER-WARRANTY REPAIR OF YOUR LATEX CLOTHING
We'd like to offer you after-warranty repairs of your latex clothes. This service is for those who have at home any piece of latex clothes, that can no longer be use, because it is torn apart or ruptured. Price differs on every latex piece, it depends on thickness of latex and size of the crack.
If you own such clothes at home, do not hesitate to contact us at firstname.lastname@example.org. Don't forget attach photos of your defected latex pieces and we will contact you asap.
If you sent your clothes for repair, it is necessary to communicate with us, if you are instructed to do. It does not matter if the repair is done or not. If you do not communicate - after the third call to action, it may happend we throw your clothes.
Processing time of repairs, other than our clothes, is not fixed. These repairs are not our priority. Repair can be processed within 14 days, or 2 months, or even longer. It depends on the current workload.
Latex clothes for repair should be always sent clean of oil or any other dirt and properly dried (otherwise - extra fee 10 EUR).
If you have any other question, please feel free to contact us.
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