Payment & Delivery Information

After sending order, press Confirm order. You will recieved email email confirmation from order processing system. We will process an order in the shortest time along with your requirements and send you an e-mail with final order and total price including shipping.

PAYMENT OPTIONS

Via bank transfer – from our foreign customers we are accepting payments via bank transfer. The order is NOT considered valid until the entire amount is credited to our account
and when we agreed all the details of fabrication.


TIME OF MAKING

Time of making for all our products in standard sizes are for countries outside the Czech Republic cca 5 weeks (if does not otherwise specified or you are not informed of the individ processing time according to the our actual workload) starting from day, when we recieve payment and when we agreed all the details of fabrication.

Longer time of making is only for goods made to measure or if you order more products (usually 3 or more pieces). In these cases the time of making is longer and you will be notified individually.


DELIVERY INFORMATION

For each order is charged postage and packing. The amount of postage depends on the size and weight of the order, the payment method and the country of destination.

We send the shipments via Czech Post or other suitable carrier.

The exact amount of postage is not final, we always try to send goods as cheaply as possible. We will let you know the exact amount of the postage via email with the final order. All orders are sent complete(if you don't chose otherwise), after making all items from your order.

By default, all our packages are send as insured parcel, if you don't choose otherwise.

Orientation transport prices:

Destination country

The price of transportation

European countries

From € 10

Non-European countries
On request



You can track your shipment under this LINK
(if you need the tracking number of the shipment, please, contact us)


Other important information:

DISCRETION

We protect your privacy.

All our shipments dispatched in paper boxes by carrier service. On the envelope is only your address as the recipient and the sender's address as natural persons, plus stickers of carrier with mandatory data. On the package is not specified what the content of the package, or site name. All shipments are packed by hand and we have made sure that everything was securely wrapped so that the package arrived safely to you.