Terms & Conditions

TERMS AND CONDITIONS OF CUSTOM MANUFACTURING AND CATALOG USE
1. INTRODUCTORY PROVISIONS AND CONTRACTORS
1.1. These Terms and Conditions govern the rights and obligations associated with requesting custom manufacturing through the online catalog located at http://latexvogue.com (hereinafter referred to as the "Website"), via the interface of the Website (hereinafter referred to as the "Web Interface").
1.2. The presentation of products and custom manufacturing activities are provided within a family business by independent entrepreneurs (hereinafter collectively referred to as the "Contractors" or individually as the "Contractor"):

* Tereza Přibylová, residing at Pošenská 137, 39501 Pacov, Czech Republic, ID (IČO): 88077004.
* Jaroslav Přibyl, residing at Pošenská 137, 395 01 Pacov, Czech Republic, ID (IČO): 88214338
1.3. Both Contractors are independent business entities and non-VAT payers. The shared contact email address is info@latexvogue.com.
1.4. By submitting an inquiry from the catalog, you confirm that you are at least 18 years old.

2. USER ACCOUNT AND NON-BINDING NATURE OF INQUIRIES
2.1. The Web Interface functions as an online catalog. It allows users to add items to the cart, configure them, and submit them.
2.2. All steps taken within the Web Interface and the shopping cart are completely non-binding. Submitting the form from the cart does not create any contract or obligation to pay for the goods.
2.3. The data entered into the configurator and the notes section serve exclusively as a basis for creating an individual price quote. The customer is obliged to provide correct and truthful information (especially body measurements).

3. PRICING PROCESS AND CONCLUSION OF THE CONTRACT
3.1. The prices displayed for the products in the Web Interface are basic, indicative amounts and do not include shipping costs or individual modifications.
3.2. Upon receiving a non-binding inquiry from the cart, the Contractors will assess the complexity of the manufacturing process. Subsequently, they will send the customer an email with the final price, delivery time, and information regarding which of the Contractors will actually manufacture and invoice the custom order.
3.3. The contractual relationship (Contract for Work) is established only when the customer explicitly confirms this final email quote via email, or makes a payment based on it. Legal responsibility for the order and warranties is borne exclusively by the specific Contractor who confirmed the order via email and provided their payment details.
3.4. If a custom order is cancelled after production has already started, a cancellation fee of 30%–70% of the price will be charged, depending on the current status of production. Completed custom orders cannot be cancelled.

4. PRICE AND PAYMENT TERMS
4.1. The final price of the order, including shipping, shall be paid by the customer via non-cash bank transfer to the bank account of the specific Contractor specified in the email payment instructions.
4.2. Given that this involves custom manufacturing made to order, payment is required before the production process begins. An electronic invoice is issued and sent after the payment has been credited to the account.

5. CUSTOM MANUFACTURING AND NO RIGHT OF RETURN
5.1. The customer acknowledges that all products in the catalog are manufactured, modified, or configured according to the customer's wishes or for their personal use (custom made-to-order production) in accordance with Section 1837(d) of Act No. 89/2012 Coll., the Czech Civil Code.
5.2. For this reason, it is not possible to withdraw from the concluded contract within 14 days without giving a reason and return the goods. This provision also applies to items made according to standard size charts, as their production only takes place retrospectively based on the individual confirmation of the email quote.

6. CLAIMS, DISCRETION, AND THE BLOG
6.1. The warranty period for defects in the finished work is 24 months. The warranty does not cover wear and tear caused by normal use, damage caused by incorrect handling, or improper care of the material (for instructions, see the Care and Storage section on the Website). Claims are made by email to info@latexvogue.com, and clean goods must be sent to the Contractor who issued the invoice.
6.2. The Contractors guarantee discreet packaging with no website name displayed on the box. In bank transactions, no business names appear; only the civil names of the Contractors are used.
6.3. The Contractors reserve the right to use anonymous photo/video records of the manufacturing or repair process of the garment on their blog/social media without revealing any personal data of the customer. If the customer does not wish for records of their order to be used, they must notify the Contractor at the latest before making the payment.

In Pacov on March 1, 2015